Smitha Hosmani

Tier 3 Customer Support Engineer at Fastly

Smitha Hosmani currently serves as a Senior Customer Support Engineer at Fastly since January 2020, having previously held the position of Customer Support Engineer. Prior experience includes a Back End Developer role at Turing School of Software & Design, where Smitha engaged in project-based learning, implementing projects using TDD and Agile methodologies. Notable projects include "Playlist," an Express app using the MusixMatch API, "Brownfield of Dreams," focused on enhancing an existing code base, and "Little Shop of Furniture," a fictitious e-commerce application. Earlier career highlights at Elevations Credit Union encompass roles ranging from Senior Personal Banker to Mortgage Loan Assistant, where Smitha developed customer loyalty and managed financial solutions. Smitha began the career at U.S. Bank as a Teller, excelling in customer service and cash management. Academic qualifications include a software engineering degree in Back End Engineering from Turing School of Software & Design and studies at The University of Texas at Austin.

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