Jimmy Polet

Jimmy Polet is the current Director of Client Services at FastModel Sports. Jimmy has held this position for 4 years and 7 months. Prior to this, they were the Director of Client Services, DII/DIII Sales Manager and Customer Support Manager at FastModel Sports. In this role, they were responsible for overseeing the day-to-day operations of the customer support team, planning webinars and trainings, and onboarding clients. Jimmy also developed relationships with clients of all levels, from NBA to NCAA to international to high school. Additionally, they collaborated with partnered companies to ensure the success of both brands and the integrated workflows. Jimmy also educated clientele on new features and workflows as provided by product and engineering teams. Furthermore, they generated reports on key metrics and KPI's, and was responsible for NPS score management and outreach.

Before FastModel Sports, Jimmy Polet worked as an Operations Support Manager at Krossover. In this role, they became a team lead for our Operations Support Team and was responsible for client relations, database management, analytics-driven problem solving, and being the primary liaison for high leverage clients. Jimmy also gained experience with multiple Customer Relationship Management (CRM) platforms including Salesforce and Desk.com.

Jimmy Polet began their career as an Inside Sales Associate at Worksighted, Inc. where they worked for 1 year and 2 months.

Jimmy Polet attended Hope College from 2006 to 2010, where they earned a Bachelor of Arts in History. Jimmy then attended Hope College from 2013 to 2014, where they earned a Bachelor of Arts in Secondary Education and Teaching.