Fabio R.

Fabio R. has extensive experience in IT service management, currently serving as Service Manager at FASTWEB since December 2001, focusing on performance tracking for SLAs and KPIs through various reporting tools including AWS QuickSight and Tableau. Previous roles at FASTWEB include responsibilities in infrastructure request management, Windows support applications, and system management. Prior to FASTWEB, Fabio R. held senior systems roles at Eni - Eds servizi ICT and Vodafone, and began a career in IT at Synergia en europe S.p.A. Fabio R. holds a degree in Perito Informatico capotecnico industriale from Scuola Normale Superiore.