Lucille Faidy-Henry

Lucille FAIDY-HENRY is an experienced professional in customer experience and project management, currently serving as Responsable Expérience et Parcours Clients and Chef de Projet Relation Clients et Logistique at FATHER & SONS since May 2019. Previously, Lucille worked at Domiserve - Groupe La Banque Postale as Assistante Chef de Projet Partenariat, where responsibilities included tracking client statistics and ensuring quality adherence. Prior experience also includes roles at SNCF focusing on service quality and customer satisfaction, web marketing assistance at GAPP - LeKingstore, and hotel reception management at Hôtel Galeon Pavillon. Academic qualifications include a Master 2 in Management Qualité et Relation Clients from UVSQ Université de Versailles Saint-Quentin-en-Yvelines and a Bachelor in Commerce et Entreprenariat from Novancia Business School Paris.