Bilal El Medkouri

Bilal El Medkouri has a diverse work experience spanning different roles and industries. Bilal most recently worked at Fatshark AB as a Test Automation Engineer, responsible for ensuring the quality of software through automated testing. Prior to this, they worked as a Junior QA Tester at the same company.

Before joining Fatshark AB, Bilal served as a Support Specialist at Svensk Driftpartner. In this role, they provided technical support to users, resolving their issues and maintaining the smooth operation of systems.

Bilal also gained experience as an IT Service Desk Analyst/Technician at Acne Studios AB. Bilal handled various tasks related to on- and offboarding, hardware and software deployment, and account management. Additionally, they worked on-call during weekends to handle critical incidents remotely.

Furthermore, Bilal held positions as a Conference Host at Stockholm University for two different conferences. In these roles, they managed the reception and ensured the smooth running of events, including equipment troubleshooting.

Earlier in their career, Bilal worked as an IT Support/System Technician at Max Matthiessen, where they provided technical assistance and support. Bilal also worked as a Customer Service Consultant at Proffice, supporting customers with iOS, MacOS, and related hardware over the phone.

Overall, Bilal's work experience demonstrates their proficiency in various technical roles, their ability to handle responsibilities in a customer service setting, and their strong problem-solving skills.

Bilal El Medkouri completed their education history with a Bachelor's degree in Computer and Systems Sciences, specializing in Computer Game Development, from Stockholm University. Bilal attended Stockholm University from 2017 to 2020. In 2018, Bilal briefly studied French Language and Literature at ACCORD - école de langues. Prior to that, they received their High School Diploma from Tumba Gymnasium in 2013, where they focused on the Technology Programme with a special emphasis on Computer Engineering from 2010 to 2013.