Joanna Wright

Joanna Wright is an experienced engineering manager currently leading the Payments team at Favor Delivery, focusing on improving the Payments platform and collaborating with product teams on monetization and contractor payment processes. Prior to this role, Joanna spent nearly a decade at USAA, advancing from Software Developer to Senior Information Technology Manager, where significant contributions included enhancing risk management processes, transitioning project management methodologies to agile, and fostering innovation through department-wide hackathons. Joanna's earlier career includes programming roles at West Texas A&M University, contributing to account management solutions and automation initiatives. Educational credentials include a Master of Business Administration and a Bachelor's Degree in Management Information Systems from West Texas A&M University.