Spring McPhail is an experienced financial operations and loan mortgage servicing professional with a strong background in process management, audit and quality control, and team leadership. They have held various roles including VP of Servicer Transfers at Fay Servicing, LLC, and Senior Manager of Property Tax Administration at PHH Mortgage, where they contributed to the development and efficiency of process improvements. Spring's journey in the industry began at Resource Capital Mortgage as a Senior Loan Processor, eventually leading to significant positions that involved managing client relationships and overseeing compliance across multiple organizations. They are currently pursuing a Bachelor’s degree in Business Management at Western Governors University.
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