Jason Smith

Jason Smith has a diverse background in customer service and operational management, with experience spanning over two decades. Smith's career includes roles such as Contact Center Supervisor at Conservation Services Group, Business Services Advocate at Sprint PCS, and multiple positions at Asurion, including Operations Supervisor. Key contributions involve leading teams, developing training programs, managing hiring processes, and ensuring quality compliance. Recent positions include Customer Service Manager II at the State of Tennessee and currently serving as Customer Experience Lead at Faye. Smith's expertise encompasses team leadership, customer satisfaction, and strategic operational initiatives.