Nilima K.

Nilima K. has extensive experience in business analysis, technical writing, and Salesforce administration. Currently serving as a Senior Business Analyst at Farm Bureau Insurance of Michigan, Nilima focuses on bridging business needs and technology solutions. Previous roles include volunteer Salesforce Administrator at Blue Water Recovery & Outreach Center, where Nilima integrated Outlook with Salesforce, and Salesforce Business Analyst at Clicked, contributing to stakeholder analysis. Earlier positions include a Business Analyst role at PTD Technology, lasting from March 2013 to June 2019, where Nilima coordinated projects for the Michigan Community College Data and Evaluation Committee. Technical writing experience spans respected companies such as Oracle, Hexaware Technologies, and Larsen and Toubro Infotech, contributing to numerous manuals and guidance documents. Educational qualifications include an MA in English and a BA in Economics from the University of Mumbai, along with a Higher Diploma in Software Engineering.