As the parent organization of the family of companies, Michigan Farm Bureau ensures that the farmers in our state are supported, so we all have access to healthy, local food grown here in Michigan. Farm Bureau Insurance works hard to keep Michigan residents and business owners, like you, protected from the risks of everyday life. Together, we’re making a difference that is felt throughout our great state.



Insurance

FBA's headquarters in Lansing, MI, United States

This department is responsible for driving revenue through customer acquisition and relationship management.

Sales Division

This department provides expert guidance and facilitation of insurance policies and related services to clients.

Insurance Services

This department oversees the management and administration of various agency ownership roles, ensuring effective execution of agency objectives.

Agency Operations

The Insurance Operations team at FBA is dedicated to managing and optimizing the insurance services provided to Michigan residents and businesses. This team oversees a range of functions, including underwriting, claims processing, and customer service, ensuring that clients receive comprehensive coverage and support. By coordinating various roles from life and commercial insurance to personal lines and claims management, the team aims to deliver efficient and reliable insurance solutions tailored to meet the unique needs of the agricultural community and beyond.

Insurance Operations

This department focuses on addressing customer inquiries and enhancing the overall customer experience.

Customer Support

The Sales and Client Management team at FBA is dedicated to fostering strong relationships with clients and ensuring their needs are met through tailored insurance solutions. This diverse team, consisting of sales agents, account managers, and customer service professionals, collaborates to increase client satisfaction and retention while driving revenue growth for the organization. By leveraging their industry expertise, they provide personalized support and guidance to both individual and commercial clients, reinforcing FBA's commitment to protecting Michigan residents and businesses.

Sales and Client Management

The Marketing and Communications team at FBA plays a vital role in promoting the organization's mission and initiatives, ensuring that farmers and residents are informed and engaged. This team develops and implements strategic marketing campaigns, manages digital and traditional communication channels, and coordinates public relations efforts to enhance FBA's brand visibility. Additionally, they support field development and foster community relationships to advocate for Michigan's agricultural community and promote local food accessibility.

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Other teams

Insurance Services

Agency Operations

Insurance Operations

Customer Support

Sales and Client Management

Marketing and Communications