Gerard Clarke

Gerard Clarke is an experienced IT Project Manager and Business Analyst Process Engineer currently employed at FBD Insurance since June 2014. Responsibilities include leading project phases, organizing business requirements, supporting testing teams, and ensuring IT delivery aligns with business objectives. Additionally, Gerard specializes in process engineering, focusing on cost efficiency, process design and implementation, and compliance with business standards. Prior to FBD Insurance, Gerard held various roles at eBay, including Global Customer Experience Business Excellence Specialist and Customer Service Representative, applying lean six sigma methodologies and facilitating communication between operations and product management. Earlier professional experience includes working as a Data Analyst at Precision Marketing Information. Gerard holds a BSc in Business Computing and a National Diploma in Computing from the Technological University of the Shannon, Athlone Campus.