Karen Brennan

Karen Brennan has over 20 years of experience in claims management, currently serving as Recovery Team Lead at FBD Insurance since June 2007. In this role, Karen is responsible for overseeing recovery claims, conducting thorough reviews, and ensuring adherence to the Consumer Protection Code while managing claims in sensitive scenarios. Prior experience includes roles as a Claims Specialist for serious property claims and Team Leader for the New Claims Registration Unit, where Karen focused on data capture, quality assurance, and team management. Additionally, Karen has experience working as a Motor Claims Handler at AIG. Educational qualifications include a Bachelor of Science in Equine Science with a specialization in Business Management from the University of Limerick and an ACII from The Chartered Insurance Institute.