Solomon Umanah

Solomon Umanah is an experienced IT support professional with a strong background in technical assistance and infrastructure management. Currently serving as an IT Helpdesk Support Specialist at FBNQuest since June 2020, Solomon filters help desk calls and provides troubleshooting support. Previous roles include O365 Technical Support Engineer at Tek Experts, where responsibilities focused on Microsoft O365 Exchange support, and Regional IT Support at Heritage Bank Plc, managing IT infrastructure and network issues. Solomon also has experience as an IT Support Specialist at The Outsource Company Limited and MTN Nigeria, providing user support across various platforms and ensuring optimal performance of IT systems. Solomon holds a Bachelor of Engineering degree in Computer Engineering from Enugu State University of Science and Technology.