Ricky R.

Ricky R. is an experienced insurance professional with a robust background in claims management and customer service spanning over two decades. Currently serving as a Corporate Claim Examiner at FCCI Insurance Group since September 2019, Ricky previously held several key positions at Berkley Mid-Atlantic Group, including Major Case Unit Claim Specialist, Casualty Claim Specialist, and Litigation Specialist. In these roles, responsibilities included managing high-exposure claims, overseeing front-line representatives, and ensuring effective collaboration with internal and external stakeholders. Earlier experience includes positions at Utica National Insurance Group and a Probation and Parole Officer role, where skills in investigation and report preparation were developed. Ricky holds a B.S. in Governmental Administration with a focus on Criminal Justice from Christopher Newport University.