Kelli Pierce is a seasoned professional with extensive experience in operational excellence and leadership across various sectors. Currently, Kelli serves as the Principal at FCM, LLC since April 2024. Prior to this role, Kelli held senior leadership positions at Mastercard from April 2019 to April 2024, including SVP Operational Excellence for both Data & Services and Loyalty. Kelli's earlier career at Nielsen spanned nearly a decade, where roles included SVP of Operations for US Media and multiple positions in operations management. Kelli began the career with an Emerging Leaders Operations Associate role at Nielsen after earning an M.B.A. from UNC Kenan-Flagler Business School and a B.S. in Industrial and Systems Engineering from the University of Florida.