Provides outsourced live agent call center, business process and social networking services.

Consulting

This office likely focuses on enhancing customer experiences and satisfaction for clients in the Roseburg area.

2525 W Harvard Ave

FCR's headquarters in Eugene, OR, United States

Matt Trebb

Denyeal Nesovski

This department focuses on assisting customers by addressing inquiries, resolving issues, and providing information about products and services.

Customer Support

This department oversees the planning, coordination, and execution of operational activities to ensure efficiency and effectiveness within the organization.

Operations Management

This department oversees project planning, execution, and stakeholder communication to ensure successful program outcomes.

Program Management

This department focuses on planning and optimizing workforce allocation and quality assurance processes.

Workforce Management

The leadership team at FCR has a long history of experience in the business world. They have co-founded and managed many companies, as well as holding high-level positions in other businesses. They also have a strong educational background, with degrees from some of the top business schools in the country. This wealth of experience and knowledge gives them the skills and ability to lead FCR to success.

FCR

Org chart

Teams

Customer Support

Operations Management

Program Management

Workforce Management

Leadership Team

Offices

FCR

Org chart

Teams

Customer Support

Operations Management

Program Management

Workforce Management

Leadership Team

Offices

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