Michael Sallee is an experienced Information Technology professional currently serving as an IT Escalations Manager at FCR since 2021. Previously, they held the position of IT Site Manager at First Call Resolution, LLC from 2006 to the present, and were a Partner at Your Computer Store from 1998 to 2006. Michael has a strong background in customer service, VoIP, customer satisfaction, system administration, and Linux within the outsourcing and offshoring industry.
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