FCS Solutions
Hatsumi Abuku is an experienced sales professional with a robust background in the hospitality industry. Currently serving as the Director of Sales at FCS since December 2022, Hatsumi has previously held positions including Senior Account Manager at Shiji Distribution Solutions and Sales Manager at various prestigious hotels, including Swissôtel Nankai Osaka and InterContinental Grand Stanford Hong Kong. With a career that spans over 15 years, Hatsumi has developed expertise in sales and account management, supported by a Bachelor of Business Administration in Hospitality Management from San Francisco State University.
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FCS Solutions
FCS Solutions is a pioneering force in hospitality technology, with over 40 years of expertise in delivering innovative operational solutions. Our suite of products is trusted by more than 2,000 hotels in 56 countries globally, driving efficiency, productivity and enhancing guest experiences worldwide. At the core of our offering is FCS1, a cloud-based platform designed to meet the evolving needs of tomorrow’s hoteliers. FCS1 brings together essential day-to-day functions, ranging from housekeeping and service management to issue resolution and facility maintenance. All into a single, lightweight, user-friendly application. With FCS1, hotels can easily customize their operations to their specific needs, integrating smoothly with their existing Property Management Systems (PMS) or other third-party applications through an open API. This integration empowers hotels to streamline daily operations, improve task management, and use real-time data to make informed decisions. Whether serving large international hotel chains or boutique properties, FCS1 is recognized globally for its ability to optimize hotel workflows and improve resource allocation. To learn more about how FCS1 can transform your hotel operations, visit www.fcshub.com.