FCTI, Inc.
Julian Merino is a seasoned professional with extensive experience in quality assurance and customer support within the gaming industry and technical support sectors. Currently serving as the Lead QA Tester at Julian Merino Freelance QA Tester since December 2014, Julian assists indie and Triple A companies in remotely testing games to identify bugs and glitches. As a Tier 1 Technician at FCTI, Inc. since February 2019, Julian provides customer service for ATM users. Previous roles include Game Master at Square Enix, where moderation and customer support for Final Fantasy games were key responsibilities, and Quality Assurance at Activision, focusing on bug reporting for game development. An educational background in computer science from Santa Monica College complements Julian's hands-on experience.
FCTI, Inc.
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FCTI provides advanced ATM operations service and technologies. Our advanced ATM marketing, branding and operational functionalities provide financial institutions, hospitality, travel centers, convenience stores and retailers with greater opportunity to connect and engage with their cardholders and customers - through The Next Generation of ATMs.