Katie Monski possesses extensive experience in support and training roles, having worked at FDC Solutions since September 2013 as a Support Specialist. Prior to this position, Katie worked for Nebraska Machinery Company from 1999 to 2013, contributing as an ERP Subject Matter Expert, Training Specialist, IT Helpdesk Administrator, and Heavy Equipment Sales Coordinator. Key achievements include leading process analysis, developing comprehensive training programs, and facilitating software implementations. Katie also maintained a focus on collaboration, communication, and support across various departments, and has utilized advanced tools such as Adobe Captivate and learning management systems to enhance employee training. Educational background includes studies at The University of Texas Permian Basin and Midland College.
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