Yasser Farid is an experienced IT specialist currently working at the Federal Authority for Government Human Resources (FAHR) in the UAE since October 2002, providing IT consultancy and support to network users and contributing to the implementation of the authority's artificial intelligence and process automation strategic plan. Prior to this role, Yasser served as an Assistant Internet Support Officer at Etisalat where responsibilities included supervising the Abu Dhabi Internet Support Call Center, managing technician shifts, and ensuring service quality. Yasser also has experience as a Branch Manager at PC LINK, overseeing the setup and development of internal systems and leading a technical team on computer networking projects, as well as significant sales and marketing experience as a Government Account Manager and Sales Executive at Xerox, focusing on office and document handling equipment for the government sector. Yasser holds a Diploma in Computer Science from The American University in Cairo and a Bachelor's degree in Electronics & Communications from Alexandria University.
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