Connie Johnson

Connie Johnson is an experienced IT professional currently serving as the Systems Implementation Lead and Service Desk Manager at the Federal Home Loan Bank of Chicago since October 2013. Responsibilities include overseeing staff for technology support, managing team workloads, and facilitating communication regarding system outages. Previously, Connie worked as a Service Desk Team Lead and Sr. Service Desk Analyst at the same organization, highlighting expertise in technical leadership and team training. Prior experience includes roles at Sidley Austin, LLP, as Windows 7 Deployment Team Lead and IT Technical Support, and at Northern Trust Bank as a Data Security Analyst. Connie holds a Bachelor's degree in Business Administration and Management from Argosy University.