Luis M. has a diverse background in technical support and customer service, currently serving as a Technical Support Engineer at the Federal Reserve Bank of Chicago since February 2019, with previous roles including Associate Technical Support Engineer and Client Tech Support Intern. Prior experience includes a position as a Salesman at Menards, where Luis designed kitchen layouts and assisted numerous customers daily, and roles in the food service industry at Habanero Fine Mexican Cuisine, Portillo's Hot Dogs, and McDonald's, where responsibilities included order management, customer relationships, and staff training. Luis has a strong educational foundation with an Associate of Arts and Sciences in Computer and Information Systems from Joliet Junior College and is pursuing a Bachelor of Science in Computer Science at DePaul University.
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