Nicholas Hale

Nicholas Hale is a Senior IT Systems Analyst at the Federal Reserve Bank of Chicago since November 2021, specializing in hybrid cloud storage solutions and Kubernetes cluster management. Prior experience includes roles as an IT Support Analyst II at Lettuce Entertain You Restaurants, where expertise in troubleshooting Cisco networking and deploying hardware was demonstrated. Nicholas has also worked in customer service and sales, enhancing sales effectiveness at Baltic Networks USA and building client relationships across various positions in the hospitality industry, including server roles at notable restaurants. Nicholas holds a Bachelor's Degree in General Studies from Columbia College and an Associate Degree from Elgin Community College, along with a CELTA certification in ESL instruction.