Kim Richer

Kim Richer has a wealth of experience in various roles, predominantly in the business systems analysis field. With a Bachelor of Science in Management Information Systems, Kim has held positions at companies such as Boston Scientific, Ameriprise Financial Services, Inc., and Wells Fargo Home Mortgage. Currently working as a Change and Release Manager at the Federal Reserve Bank of Minneapolis, Kim's expertise includes ITSM processes, data analysis, documentation, project coordination, and system training. Kim's career progression showcases a dedication to improving processes, driving efficiency, and enhancing user experience through automation and self-service solutions.