Celine Doumar

Celine Doumar is a seasoned professional in customer success management with extensive experience across several organizations. Currently serving as a Senior Customer Success Manager at Federato since January 2025, Celine previously held roles at Vitally.io, including Principal and Senior Customer Success Manager. Prior to that, experience as a Senior Account Manager at EliseAI and Team Lead at Electric involved managing and coaching teams to achieve high renewal and upsell rates. Additionally, Celine's tenure at Cvent encompassed a range of roles focused on implementation and client success, facilitating strategic conversations with enterprise customers and leading training initiatives. Celine holds a Bachelor's Degree in Human Resources Management and Services from Virginia Tech and has also gained early professional experience through an internship at Aflac and as a Student Athlete Tutor at Virginia Tech.