Ana Costa is an industrial engineer with diverse experience in operations and risk management. Currently working at FedEx as an Industrial Engineer since September 2025, Ana previously served as an Operations Coordinator at LUGGit, where responsibilities included scaling operations across multiple cities and optimizing team performance through process mapping and KPI establishment. Earlier roles included working as a Risk Analyst and Trainee at MC, focusing on data protection, risk assessment, and the creation of monitoring tools. Ana's foundational experience was gained through a trainee position at LATINO GROUP, where a master's thesis was developed on improving information flows in order management for textile production. Educational qualifications include a Master's degree in Industrial Engineering and Management from Universidade do Minho, supplemented by an Erasmus program at Slovenská technická univerzita v Bratislave.
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