Chris Goossens currently serves as the Senior Vice President of Ground Operations at FedEx, a position held since January 2023. Previously, Chris had a lengthy tenure at TNT, where roles included Board Member and Managing Director of Customer Experience, overseeing significant service transformations and operational leadership across Europe and the Americas. In various positions, Chris was responsible for the global air and road networks, customer experience strategies, and the management of multiple operating units. Educational qualifications include a Bachelor's degree in Social Sciences from KUL and a degree in Economy and Modern Languages from H Hartinstituut Heverlee.
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