Donna Dangerfield

Donna Dangerfield is an Infrastructure Operations Manager at FedEx, where they oversee global responsibilities in Infrastructure Lifecycle Management and Operations Management. With an ITIL4 certification and extensive experience in managing IT operations, Donna has held various leadership roles, including Senior Service Introduction Manager and Change Manager at TNT Express. Their career spans from managing a 24x7 network operations team at AT&T to fostering high-performing teams and enhancing service management practices in diverse environments. Donna earned a Bachelor of Business Administration from Coventry University and is continuously advancing their expertise through ongoing education.