Freddie Mwale is a seasoned problem-solver and leader with extensive expertise in customer-focused technological solutions and business architecture. Having held significant roles as an Operations Manager at FedEx and a Customer Technology Consultant, Freddie successfully implemented strategies that enhanced customer experiences and drove efficiency. With a robust background in user experience research and project management, Freddie also founded KaShMan Optimization, delivering tailored digital marketing solutions. Currently pursuing degrees in Engineering and Business Information Systems, Freddie’s commitment to continuous learning is complemented by a history of leadership in Toastmasters International.
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