Mitel Networks Corporation is a telecommunications company providing unified communications solutions for business.

Telecommunications

Mitel

Michael Robinson

David Petts

Charles-Henry Duroyon

Eric Hanson

Luiz Domingos

Matthieu Péré

Steven E. Spooner

Ciaran Kelly

Sergei Razmakhaev

Jonathan Buckle

Rachit Trivedi

Rina Mathai

Martin Bitzinger

Janine Yetter

Greg Hiscock

Jamshid Rezaei

Martha Bejar

Terry Matthews

The Software Development team at Mitel focuses on designing, developing, and maintaining advanced unified communications solutions. Leveraging expertise in cloud technologies and software engineering best practices, the team collaborates to enhance product functionality, optimize performance, and deliver innovative features that drive customer satisfaction and business success.

Software Development

This department is responsible for managing client relationships and ensuring the satisfaction and success of major and channel accounts.

Account Management

This department focuses on providing technical expertise and support throughout the sales process to ensure successful customer engagement and solution implementation.

Sales Engineering

This department ensures that products meet quality standards through systematic testing and evaluation.

Quality Assurance

This department provides assistance and solutions to technical issues, ensuring effective product support and customer satisfaction.

Technical Support

The Technical Support and Operations team at Mitel is responsible for delivering exceptional customer service and technical assistance for the company’s unified communications solutions. This team oversees problem resolution, ensures service continuity, and manages client relationships, while also supporting project activities and operational excellence across various technical channels. With a focus on enhancing customer success, they provide expertise in VOIP support, cloud activations, and network systems, ultimately driving customer satisfaction and loyalty.

Mitel

Org chart

Board & advisors

Teams

Software Development

Account Management

Sales Engineering

Quality Assurance

Technical Support

Technical Support and Operations

Offices

Mitel

Org chart

Board & advisors

Teams

Software Development

Account Management

Sales Engineering

Quality Assurance

Technical Support

Technical Support and Operations

Offices

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