Marcela Segovia is a seasoned professional with extensive experience in education and customer care. Beginning in 2008, Marcela served as an English teacher at various educational institutions, including Colegio Cumbres, Colegio Instituto Alonso de Ercilla, Colegio El Carmen Teresiano La Reina, Santo Tomás, and Universidad de las Américas, where responsibilities included teaching English as a second language to students across different educational levels. In 2017, Marcela transitioned into the logistics sector as a Key Account Desk Executive at DHL Express, providing logistical support and customer service until 2022. Currently, Marcela holds the position of Dedicated Customer Care Representative Senior at FedEx since June 2022. Educational qualifications include a Bachelor's degree in English Letters, a teaching degree in English, a postgraduate diploma in School Psychology, and a Master's degree in University Education Management from Pontificia Universidad Católica de Chile and Universidad de Las Américas.
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