Pat Shannon is a seasoned Software Integration Test Lead with a diverse background in financial systems, customer service, and IT project management. They began their career in the US Army as a Signal Intelligence Intercept Operator and transitioned to various roles at FedEx, including Revenue Operations Analyst and Sr. Business Application Project Lead, where they significantly contributed to invoicing processes and IT integration solutions. Pat holds a Master's degree in Information Technology and Management from Sheffield Hallam University and a Bachelor's degree in Near and Middle Eastern Studies from The American University in Cairo.
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