ShanShan Sophy Monaco serves as the Managing Director of Global Sales at FedEx since July 2025, following a role as Senior Business Development Manager in Tech at Amazon, where a significant achievement included negotiating the largest Amazon Shipping contract by average daily volume. Previously at FedEx from September 2010 to May 2024, ShanShan managed multinational e-commerce accounts with an impressive annual revenue responsibility exceeding $280 million and consistently achieved high performance metrics. With a strong background in sales and account management across various sectors, ShanShan's skills include negotiation, strategic planning, and value selling, complemented by an M.B.A. from USC Marshall School of Business and a Bachelor's degree in Economics from the University of Arizona.
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