Vincent Gilliam is an IT Service Delivery and Platform Operations leader with extensive experience in orchestrating scalable, automated ecosystems across multiple sectors, including biotech and financial services. Currently serving as the Founder & Principal Consultant at IPS Digital Services, Vincent focuses on simplifying complex processes and enhancing operational strategies. Previously, Vincent held significant roles at Thermo Fisher Scientific and DirecTV, where they implemented ITIL and Agile practices to drive improved service delivery and product quality. With a strong foundation in ITIL, Lean Six Sigma, and experience leading global initiatives, Vincent is committed to fostering collaboration and delivering measurable outcomes through innovative solutions. Vincent is pursuing an Associate of Science in Computer Science and a Bachelor of Science in Information Systems.
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