Dorli Silva

Dorli Silva possesses extensive experience in customer support and relationship management across multiple companies. Currently serving as a Customer Support Analyst at Feedz by TOTVS, Dorli has previously held roles at Hash, Stone, and Escritório Contábil Wilson de Abreu Costa, where responsibilities included resolving client issues, facilitating communication between departments, and enhancing service processes. Dorli's background also includes roles at Itaú Unibanco and Daniel Foto & Vídeo, emphasizing customer interaction and operational support. With a strong educational foundation that includes an MBA focused on Strategic People Management and Customer Relationship Management, Dorli combines practical experience with strategic insights to drive customer satisfaction and operational excellence.