Industrial

Felder Group USA

Felder Group USA's headquarters in New Castle, DE, United States

Ruan du Toit

Laura Rosier

Andreas Waldner

Bryan Olvera

Jeff Jordan

Jim Stevens

The Sales and Customer Support Team at Felder Group USA focuses on selling woodworking machines and tools, addressing customer inquiries, and providing technical support. They manage client relationships, assist with product selection, and ensure overall customer satisfaction across various markets, including specialized support for the Hispanic market.

Sales and Customer Support Team

The Service and Support team at Felder Group USA is dedicated to ensuring optimal performance and customer satisfaction for woodworking machinery and tools. This team coordinates installation, maintenance, and troubleshooting of Felder's products. Service Technicians provide on-site and remote technical support, the Service Planning Administrative Assistant schedules service appointments, Client Services handles customer inquiries and support tickets, and the Field Service Edge Banding and CNC specialists offer expertise on high-precision machinery.

Service and Support

This department oversees the overall strategy, direction, and management of the organization.

Felder Group USA

Org chart

Teams

Sales and Customer Support Team

Service and Support

Executive Leadership

Offices

Felder Group USA

Org chart

Teams

Sales and Customer Support Team

Service and Support

Executive Leadership

Offices

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