Pragnan Chakraborty is a seasoned professional in the field of conversational AI, currently serving as a Senior Conversational AI Designer at Fello since December 2025. Prior to this, Pragnan held multiple roles at Kore.ai from March 2021 to November 2025, including Associate Technical Lead and Senior Software Engineer, with a focus on NLP analysis. Experience also includes a position as Customer Experience Executive at CommLab India, where Pragnan successfully handled a major RFP for a leading Fortune 500 client. Previous roles involved digital marketing as a Content Developer, an internship at Oviyum Technologies developing a car price estimator model, research assistance at Nalsar Law University for bilingual language assessment tools, and teaching English to underprivileged children at KAARMIC Education. Pragnan holds a Master of Arts in Computational Linguistics and a Bachelor of Arts in English Language and Literature from The English and Foreign Languages University.
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