Johanna Kotaniemi currently serves as a Marketing Automation Specialist at Fennia since December 2022, focusing on customer engagement. Prior to this role, Johanna worked as a Marketing Specialist at QualityDesk from April 2021 to December 2022, where responsibilities included designing marketing content and campaigns, implementing marketing automation, collaborating with international partners, and generating marketing reports. During an earlier internship, Johanna gained hands-on experience in various marketing tasks, including social media management and email campaigns. Previous positions also include Claims Advisor at LähiTapiola, Legal Secretary at Suomen Juristit Oy, Waitress at Oulun Biljardi Oy, and Consular Officer Trainee at the Embassy of Finland in London. Johanna holds a Master of Science in Economics and Business Administration with a focus on International Marketing Management from LUT University, as well as a Bachelor of Business Administration from Oulu University of Applied Sciences.
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