Pamela Velazquez

Bilingual Senior Support Specialist at Fetch

Pamela Velazquez has a diverse work experience in various roles. Pamela started working at NORC at the University of Chicago in 2013 as a Telephone Interviewer, conducting social science research through telephone surveys. Pamela then became a Quality Assurance Associate, assisting with recruitment, training, and resolving minor tech issues. After that, Pamela joined Vivid Seats LLC in 2015, where they held multiple positions such as Customer Service, Online Support Specialist, and Subject Matter Expert. In these roles, they provided real-time assistance to agents, monitored and resolved customer inquiries through various channels, and handled escalated customer issues. Currently, Pamela works as a Support Specialist at Fetch, starting in 2021.

Pamela Velazquez attended Thomas Kelly High School from 2002 to 2006. No degree or field of study information was provided for this period.

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