Jen Murian

Jen Murian currently serves as the AVP of Customer Service and Learning at Fetch Pet Insurance, where responsibilities include overseeing customer support operations and training initiatives. With a diverse career spanning over 15 years, Jen has held significant roles such as Senior Director of Learning and CX while being self-employed as a consultant, focusing on training design and execution. Previous experiences include Senior Manager positions at Fair.com and Ring, where Jen enhanced customer experiences and directed training for large teams. Additional expertise was gained at AT&T in managing training strategies and large-scale projects, as well as at the National Notary Association and Flex in various training and instructional roles. Jen holds a B.A. in Political Science with a focus on International Relations from Arizona State University.