Josie Wrucke

Josie Wrucke is an experienced Client Success Manager currently working at Fexa since November 2022, following a successful tenure at Baker & Taylor from July 2016 to October 2022, where responsibilities included managing SaaS customer experiences and fostering engagement for retention and digital sales. Wrucke's career also encompasses a role as Senior Project Manager at Follett Software Company from May 2007 to March 2016, where management of instructional management system implementations for K-12 districts was a key focus. Early professional experience includes serving as PR Marketing Administrator at Hahnemühle FineArt, during which a significant increase in the email subscriber base was achieved. Educational qualifications include an AS in Liberal Arts/Cultural Geography from McHenry County College and attendance at the University of Illinois Chicago.