Triona Owen has a diverse professional background with significant experience in project management, customer service, and business process analysis. At FEXCO, Triona participated in a Graduate Programme, gaining insights into the DCC business while providing frontline support for the regional team. Roles as a Customer Service Representative and Sales & Product Delivery Analyst further demonstrated proficiency in handling customer queries and communicating product developments. As a Project Manager, Triona coordinated resources and liaised between clients and IT teams, ensuring project alignment and stakeholder engagement. Prior experience as a Business Process Analyst at Cope Foundation focused on developing documentation to automate processes through collaboration with care staff. Triona holds a Master's degree in Management Information and Managerial Accounting Systems and a Bachelor’s degree in Genetics from University College Cork.
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