F&I Sentinel
Nicole Aiello is a competent and experienced professional who has held various leadership roles in operations and customer experience in the insurance industry. She is skilled in managing key accounts, diverse teams, and projects to drive revenue growth and operational efficiency. Her expertise extends to integrating acquisitions, optimizing organizational structures, and contributing valuable insights to executive strategy decisions. With a strong educational background in business and strategy, Nicole is a valuable asset to any organization she is a part of.
F&I Sentinel
F&I Sentinel is the compliance solutions provider auto finance companies rely on to stay ahead of the patchwork of state and federal regulations governing vehicle protection products - also known as finance and insurance(F&I) products - to get compliance going their way. With a vision of an auto retail ecosystem where consumer interests are protected, and where auto finance companies, dealers and F&I product companies thrive, we are on a mission to create a compliant, transparent and efficient F&I product marketplace. Our dynamic compliance approach uniquely combines automation innovation with human intelligence to bring unrivaled experience, unmatched rigor, and unparalleled insights to our managed F&I product compliance solutions. Powered by CITADEL®, the world's first complete F&I product compliance management platform with the industry-first FAIRRCalc® refund quote engine, our Concierge Compliance Team helps auto lenders achieve compliance throughout the full F&I product lifecycle, from origination to servicing, and refunds. With CITADEL® customers always know that the F&I products they finance meet regulatory standards before financing. They are also able to provide GAP Waiver refunds with confidence with the FAIRRCalc® real-time refund quote engine. That's why six of the top 10 auto lenders trust us to mitigate the reputational, litigation, financial, and business risks inherent in financing F&I products.