F&I Sentinel
Scott Hendriks is an experienced product strategist in the auto finance and consumer lending industries with a successful track record of solving complex business and market problems. With roles in various companies, Scott has proven his expertise in product management, process engineering, industry consulting, and sales support. From managing credit departments to working as a sous chef, Scott's diverse background adds to his well-rounded skill set.
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F&I Sentinel
F&I Sentinel is the compliance solutions provider auto finance companies rely on to stay ahead of the patchwork of state and federal regulations governing vehicle protection products - also known as finance and insurance(F&I) products - to get compliance going their way. With a vision of an auto retail ecosystem where consumer interests are protected, and where auto finance companies, dealers and F&I product companies thrive, we are on a mission to create a compliant, transparent and efficient F&I product marketplace. Our dynamic compliance approach uniquely combines automation innovation with human intelligence to bring unrivaled experience, unmatched rigor, and unparalleled insights to our managed F&I product compliance solutions. Powered by CITADEL®, the world's first complete F&I product compliance management platform with the industry-first FAIRRCalc® refund quote engine, our Concierge Compliance Team helps auto lenders achieve compliance throughout the full F&I product lifecycle, from origination to servicing, and refunds. With CITADEL® customers always know that the F&I products they finance meet regulatory standards before financing. They are also able to provide GAP Waiver refunds with confidence with the FAIRRCalc® real-time refund quote engine. That's why six of the top 10 auto lenders trust us to mitigate the reputational, litigation, financial, and business risks inherent in financing F&I products.