Marissa Bowman

Marissa Bowman is a seasoned professional in customer success with extensive experience in the B2B SaaS sector. Currently serving as the Founder of Anchor CX since March 2023, Marissa focuses on assisting companies in overcoming challenges related to red accounts and improving customer trust through proactive planning. In September 2023, Marissa took on the role of Founding Advisor at Fiat Growth. Prior experience includes positions at Salesforce from June 2019 to May 2023, where Marissa held various roles including Success Director for Amazon and Director of Customer Success for Quip, along with experience as Senior Director of Customer Success at Zendrive from March 2017 to June 2019. Previous roles include Director of Customer Success at BetterWorks and Delivery Manager at Bluewolf, where foundational contributions were made in establishing the Chicago office and managing a notable Salesforce implementation at Harvard Business School Exec Ed. Marissa holds a B.S. in Business Administration from the University of California, Berkeley, Haas School of Business.