Michele di Martino

Michele Di Martino is an experienced professional in operations management, currently serving as Head of On Line Operations Management at FiberCop since July 2024, a role that involves coordinating online performance across various functions. From July 2006 to July 2024, Michele held the same position at TIM, overseeing front-end and back-office operations while ensuring customer satisfaction and managing escalations. Previous roles at TIM included Head of Operation & Process Management for the Standard Segment 2 and Head of Quality & Operation Management for the Home segment, along with responsibilities in the southern regions of Italy. Early career experience includes work as a technician and consultant, along with ownership of Telephone Zone, a business focused on sales and repair of technology products. Michele Di Martino holds a degree in Economics and Business Management from Università Telematica Internazionale UNINETTUNO and a technical diploma from ITIS Alessandro Volta.