Neil Smyth is a seasoned Business Analyst currently employed at Fibrus since August 2023. Prior to this role, Neil dedicated over 21 years at BT, where responsibilities included serving as a GTM & Channel Project Manager, Business Analyst for TV & Sport, Consumer Change Manager for Technical Helpdesk, and Customer Service Team Manager. Key achievements during this tenure involved ensuring operational readiness for BT's CRM Desktop Programme, developing business solutions, implementing cost-efficient processes, and managing customer service teams. Neil's educational background includes studies at Loughry College from 1991 to 1994.
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