RuthJoy Razon Bitner

RuthJoy Razon Bitner, M.Ed., is a Product & Technology Organization Global Education Director at FICO, leveraging over 15 years of experience in organizational change management, strategic planning, and end user education. RuthJoy has held various leadership roles, including Training Manager at IKEA Group and Director of Learning and Organizational Development at SmartDraw Software, where they advanced instructional strategies and improved business processes. They previously served as a Senior Software Consultant at Siebel CRM Systems, focusing on change management and end user education. RuthJoy is currently pursuing a Bachelor of Arts at the University of San Francisco while holding a Master of Education in Human Resource Development from the University of Minnesota-Twin Cities.