Fidelity Bank Plc
Joy Adaeze Okonkwor is a dedicated professional with experience in customer service and quality assurance. Currently serving as a Customer Service Officer at Fidelity Bank PLC since March 2022, Joy previously held the position of Graduate Trainee. Prior roles include Quality Assurance Quality Control at MANO, Relationship Manager at AFIDE FKN, and Administrative Assistant during the National Youth Service Corps at the Ministry of Information, Oyo State Government. Earlier in the career, Joy worked as a Quality Control Lead at Movest and as an Administrative Assistant at AITEK. Joy holds a Bachelor's degree in Industrial Relations and Personnel Management from the University of Benin, completed in 2018.
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Fidelity Bank Plc
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Fidelity Bank Plc offers banking and other financial services to corporate and individual customers. The Bank operates in four segments: Retail banking, which offers a range of retail, personal and commercial services to individuals, small and medium business customers, including a range of e-business products to serve the retail banking segment; Corporate banking, which offers a range of commercial and corporate banking services to the corporate business customers, including other medium and large business customers, and covers the power and infrastructure; oil and gas upstream and downstream; real estate, and agro-allied industries; Investment banking, which is involved in the funding and management of the banks securities, trading and investment decisions on asset management with a view of maximizing the banks shareholders returns, and Public sector, which offers a range of services to governments of various levels, including parastatals, ministries, departments and other agencies.